SHIPPING & DELIVERY POLICY

SHIPPING & DELIVERY POLICY

Last updated August 13, 2022


This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://ti-tent.com/pages/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

All times and dates given for delivery of the products are given in good faith but are estimates only. We will do our best to meet these shipping estimates, but cannot guarantee them.

Free Shipping

We offer free Standard shipping for From Hong Kong.
Once your package is delivered, we will send an email for informing.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Standard shipping is default on all international orders. Free Standard shipping is not valid on international orders and any delivery fee will be charged.


For information about delivery and customs process:

  • Email: titent2022@gmail.com
  • Call toll free at (+852)53322384

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. Delay could occurs due to various reasons, for example weather, pandemic, port congestion and etc. 

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Phone/WhatsApp(Toll free): (+852)53322384
  • Email: titent2022@gmail.com